Mobile apps are definitely here to stay. Experts advise, however, that getting too comfortable with a mobile strategy and not adapting in the ever changing app market is a recipe for disaster. Below are a few predictions we have for 2015 at Bizness Apps: 1. Mobile Apps Will Become More Targeted. Mobile apps used to be multipurpose, but as time goes on, experts predict that apps will become more targeted towards specific needs and…
Read MoreAccording to experts, this year will be the year that mobile internet usage will finally surpass desktop internet use. This milestone is so huge for mobile that it really is hard to put into words. Remember a few years ago when you were glued to your computer screen? Well, the experts were right and those days are soon to be gone! However, this has been a long time coming, and while an expected and inevitable transition, it will have…
Read MoreNot having a mobile optimized experience for your customers today is simply not an option. Why? Because customers are on their mobile phones 24/7 and it is critical a business is able to connect with them there or risk losing business to their competition. These days, everyone uses their phone to access news, current events and entertainment. Mobile phones, tablets and other devices have changed the way we access information for every…
Read MoreThe mobile industry is experiencing record growth, and it doesn’t show any signs of slowing down. The technology and progress made in the mobile world over the past decade is incredible, and there will be even more to come. According to research done by LocalVox, 82% of small business owners rely on customer loyalty as their main source of business growth and mobile apps are perfect for increasing customer loyalty! In addition,…
Read MoreAccording to a new study released by comScore shows U.S. Users are now spending most of their time consuming digital media (within mobile apps) rather than on the computer. Users spend more time in apps than any other medium. According to the data, mobile apps account for 52% of time spent using digital media. Combined with mobile web, usage is around 60% of time spent, with desktop computer media consumption only around 40%….
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With mobile technology available today through apps and mobile websites, customers can now access information & receive excellent customer service faster than ever. Businesses live and die by their customer service – if you don’t have the right capabilities and relationship with your customers, it can kill your business faster than you think. We have laid out some simple tips for giving the best customer service with mobile…
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