Change is good, but change can also be tough.
Well, today we’re going to try to make things a little bit easier for you.
We designed Bizness CRM to be an incredibly simple and easy-to-use solution. But, as with any new software (if your business is located on Planet Earth), there will undoubtedly be a few hiccups when incorporating it into your operations. The below tips, however, can help smooth out the transition process as your team gets comfortable using Bizness CRM. That way, difficulties are minimized and the sales team can hit the ground running.
1. Invite feedback
When your team members are working with a new tool, it can be very beneficial to solicit their feedback. That way, they won’t feel like change is simply being inflicted on them. Even though you may be trying to help, you don’t want it to seem like you’ve dumped a new problem into their laps:
“Here guys, start using this thing. It’s supposed to be great. What? No, I don’t know how it fits into your workflow, just use it already! Oh yeah, and be more efficient, too!”
No good.
Instead, by listening to their opinions and feelings as they work with the software, you can learn what is working best for your team and what might need to change. This will increase the likelihood that they’ll embrace the new software and find helpful ways to incorporate it into your operations.
(And if your team has questions or feedback about Bizness CRM, good or bad, we always want to hear it, too!)
2. Let your team figure it out
As with the above point, this is about letting the transition take place organically. It’s fine to suggest some procedures through which Bizness CRM can be incorporated into your operations, but dictating terms of use may be a bad idea at the outset.
It can be more effective to train the team, and learn about their impressions, and then to let them figure out how it can support their efforts. Once a bit of comfort has been achieved, and experimentation has been done, you’ll then have an opportunity to formalize your procedures.
3. This can be an opportunity to revamp outmoded processes
Bizness CRM is built to minimize disruption and to be very simple to adopt. If you need to change some things, however, this can be the perfect opportunity to rethink how your sales team operates. In any business, there’s always room for improvement, and a transition period while you incorporate Bizness CRM into your processes may be the perfect time to analyze your efforts and find ways to get better.
4. Give it time
Rome wasn’t built in a day. Bizness CRM works out of the box, but give your team time to get used to it and any new processes adopted around it. With a bit of patience, your new CRM system will be up and running seamlessly, and you’ll soon wonder how you ever lived without it!
To learn more about Bizness CRM or to enjoy a free trial, click here.
